Our site is SSL encrypted to meet the highest standards in the industry so you can shop with confidence. Pssst! Know the difference between real and fake SSL certification logos. I've come across several sites with nice-looking SSL logos...only to click on them and discover they are non-functional. It is, of course, very easy for someone to copy/paste a logo onto their site. Don't be fooled!

 

Yeppirs! We have a CRC rewards program for Registered Users! Do you ever find yourself annoyed by stores and service providers who lure new customers in with special sales and coupons only to learn the NEXT time you shop with them...well gee, so sorry, but that discount was for new customers only? Think about it! How stoooooopid is that? (Psssst! We think pretty stupid!) So.......let us introduce our CRC (Customer Return Credits) Gift Certificate rewards program!

 

 

For each dollar that you spend in our gemsandknots.com web store, you can earn 15% in CRC credits which you can then use to save money the next time you shop with us. That is, spend $100, earn $15; spend $200, earn $30...like that. (Pssst! This is where you go, "Woohoo!")

 

 

To qualify, you only need to create an account with us. (Pssst! You will find this link at the top of each page: "My Account.") We will post your unique CRC Gift Certificate number on your order page after your payment has been processed. (Pssst! Scroll down and you find it at the bottom of your last order!) Then, when you shop again, you just enter that number into the appropriate box when you check out and your discount will be automatically applied.

 

 

CRC Gift Certificates are created with a one-year expiration date. If you attempt to use an expired gift certificate, you will get an "invalid" message. Just email me so I can look up your order history and re-issue.

 

 

A "guest" shopper cannot access their order history on our website, so buyers must register in order to participate in our CRC rewards program. One gift certificate per order please.

 

 

Wanna learn about periodic sales and other discounts? Just ask to be added to our e-mail newletter list and/or follow us us on twitter @gemsandknots! (Pssst! We do not spam! You are added to our e-mail list only by request.)

 

 

Sorry, but we do not currently offer a "wholesale" discount.

Shopping with us also on Etsy or ArtFire? You betcha...we will combine your orders! Just ask!

 

We do not have a brick-and-mortar store, so unlike some retail store merchants whose websites are just a "sideline" business, you can be assured that you have our full attention when you shop with us online.

 

While we do not have the staff to handle phone orders, we understand that sometimes buyers are not comfortable ordering online without first speaking to a "real" person, so we will be happy to speak with you regarding any concerns you might have. Just email us with your phone number and a good time to call. We will get back with you as soon as we can during regular business hours.

   

Nope! We gladly accept all major credit cards from all buyers. If you have a PayPal account, you can use our "Express" checkout.

 

Remember those links at the bottom of each page? We have one specifically for any concerns that you might have regarding returns. (Pssst! It's called "Return Policy.") We're pretty picky regarding what we sell and try really (REALLY!) hard to please our customers, but sometimes "stuff" happens so if there are any problems with your order, please let us know right away so we can work with you to get it resolved.

 

Well yes...and no. Our system will automatically empty your shopping cart after 30 days. However, if you set up an account, you can create a shopping LIST which functions as your "wish" list. You control how long items are stored on your shopping list. You can also create more than one list and you can even share your shopping lists with others.

 

Just remember...no items are removed from our inventory system until you complete the checkout process. (Something you might want to keep in mind since some of our items are limited in quantity or are one of a kind.)

 

When we describe something as "vintage," it is, to the best of our knowledge, at least 20 years old. We have done business with most of our vendors for many years and consider them to be reputable dealers. "NOS" means "new old stock" or newly-found, uncirculated (not used) vintage items. Everything we do is with the utmost of integrity so if you think we've erroneously described something as "vintage", please let us know with more information so we can investigate! We're not perfect...but we sure try!

 

We're very serious about what we do here, but we believe that commitment to customer service and fun are not necessarily exclusive to each other. So...we try to make your shopping experience FUN!

Mary and Jim - three-wheeling Trikkes!