Our site is SSL-certified safe so you can shop with confidence. Any information you give us is never ever shared with anyone else.

You will find a "Shipping Policy" link at the bottom of each page, www.gemsandknots.com/shipping-policy.aspx, with our most current information.

Yep! See our "Shipping Policy" link for the countries we ship to with price.

Yep...with just one requirement. First complete your www.gemsandknots.com order and then contact us through your eBay order so we can send you a discounted-shipping eBay invoice. If you pay for your eBay order first, we cannot discount your shipping.

We do not have a brick-and-mortar store, so unlike some vendors whose websites are just a "sideline" business, you can be assured that you have our full attention when you shop with us online.

Nope...which means that we do not have to mark up our items to cover the cost of printing. Having everything online also means that you won't have to wait around for print catalog updates. Our ever-growing inventory is constantly changing, so we encourage you to check back often to see what's new!

Sorry but at this time, we do not have the staff to handle phone orders. However, we understand that sometimes new buyers are not comfortable ordering online without first speaking to a "real" person, so we will be happy to speak with you regarding any concerns you might have. Just use our contact us link, www.gemsandknots.com/contact-us.aspx, and send us your phone number with a good time to call. We will get back with you as soon as we can!   

Nope! While we partner with PayPal to process all major credit cards directly through our website, you do NOT have to have a PayPal account. We gladly accept all major credit cards from all buyers. We also take PayPal Express payments from our U.S. customers.

Remember those links at the bottom of each page? We have one specifically for any concerns that you might have regarding returns. See "Return Policy": www.gemsandknots.com/return-policy.aspx. :-)

Yeppirs! We have a discount program! Do you ever find yourself annoyed by stores and service providers who lure new customers in with special sales and coupons only to learn the NEXT time you shop with them...well gee, so sorry, but that discount was for new customers only? Think about it! How stoooooopid is that? (Psssst! We think pretty stupid!) So.......let us introduce our CRC, or Customer Return Credits, discount program!

 

For each dollar you spend in our www.gemsandknots.com store, you can earn 10% in CRC credits which you can then use to save money on your next order with us. That is, spend $100, earn $10; spend $200, earn $20...like that. (Pssst! This is where you go, "Woohoo!") No minimum purchase required!

 

To qualify, you only need to create an account with us (Pssst! You'll find the link at the top of each page, "My Account": www.gemsandknots.com/login.aspx!), so we can post your unique CRC Gift Certificate number after each order has been processed. Then, when you shop again, you just enter that number into the appropriate box when you check out. (Pssst! Scroll down and you find it at the bottom of your last order!) "Guest" shoppers cannot access their order history on our website, so buyers must register in order to participate in our CRC discount program.

 

Wanna learn about periodic sales and other discounts? Just ask to be added to our e-mail newletter list! (Pssst! We do not spam! You are added to our e-mail upon your request.)

Well yes...and no. Our system will automatically empty your shopping cart after 7 days. However, if you set up an account, you can create a shopping LIST which functions as your "wish" list. You control how long items are stored on your shopping list. You can create more than one list and you can even share your shopping lists with others. Just remember...no items are removed from our inventory system until you complete the checkout process. (Something you might want to keep in mind since some of our items are limited in quantity or are one of a kind.)

When we describe something as "vintage," it is, to the best of our knowledge, at least 40-50 years old. We have done business with most of our vendors for many years and consider them to be reputable dealers. "NOS" means "new old stock" or newly-found, uncirculated (not used) vintage items. Everything we do is with the utmost of integrity so if you think we've erroneously described something as "vintage", please let us know with more information so we can investigate! We're not perfect...but we sure try!

We're very serious about what we do here, but we believe that commitment to customer service and fun are not necessarily exclusive to each other. So...we try to make your shopping experience FUN! (Pssst! See our "about us" page at www.gemsandknots.com/about-us.aspx).